Piano movers knoxville TN

(132 reviews) We had an interesting experience with this company, and initially it was not a great one, but after some great communication and follow-up ended on a positive. There were a couple issues with one of the movers, the time they arrived, and how billing was handled.
On a positive note, I literally just got off the phone with the owner Mike, who was checking up on the move. We had a good conversation about some of the issues we had, and it sounds like they will be taking the feedback to heart. He informed me that the employee we were unhappy with was released and that he would be happy to refund a portion which helps us out as well. Another positive is Mary in the office, she was a pleasure both on the phone and through emails.
All in all everything was moved, got there in one piece and after good follow-up and communication I think everyone came out satisfied. We will be using them again in the future for our moving needs. Thanks guys!

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